If you would like to schedule an appointment with us, please follow these instructions.
We have the following options for appointment call times.
Option 1:
For a 15-minute session, we are available to promptly assist with any general inquiries or provide recommendations as needed.
Option 2:
Should you require assistance with setting up a new system or troubleshooting any issues, a 30-minute session using TeamViewer will be conducted to ensure efficient resolution.
Option 3:
For system migration or more complex troubleshooting needs, a 45-minute session utilizing TeamViewer will be employed to ensure comprehensive assistance and resolution.
Kindly be advised that scheduling multiple appointments concurrently will lead to the cancelation of all existing appointments. Should we encounter challenges in resolving your matter within a single appointment, it will be necessary for us to allocate additional time to conduct research with our Development / Engineering Team. Consequently, we will book a future appointment to continue addressing your concerns.
Please kindly note that the speed of your Internet connection and the condition of your computer are crucial factors that can greatly impact a successful TeamViewer session. If any issues are detected at the beginning of the TeamViewer session, we will promptly provide a clear set of instructions for you to follow, as well as assist in scheduling a future appointment to effectively address any concerns you may have.
If you would like to book an appointment with us, you will first need to open a support ticket to provide us with more information. Once you submit the support ticket, you will be redirected to our live calendar, where you can see our availability and choose a date and time for us to connect with you.
To open a support ticket and choose one of the above options, please click here.