What does the status code on my EYE MINI mean, and how do I fix it?

0

LICENSE OK

N/A

N/A

1

LICENSE OK TEMPORARY

N/A

N/A

2

LICENSE EXPIRE SOON

License will expire soon

License will expire soon
Contact Uneekor to renew license.

www.uneekor.com/support

Status Code 2
Serial Number 501XXXXXXXXX

Connect the device to the internet to update the license status.

3

NO LICENSE

No license found

Unable to find a valid license.
Connect this device to the internet
to refresh your license.

www.uneekor.com/support

Status Code 3
Serial Number 501XXXXXXXXX

Register the device to a user account. Connect the device to the internet.

4

INVALID LICENSE

License is Invalid

Unable to find a valid license.

Connect this device to the internet
to refresh your license.

www.uneekor.com/support

Status Code 4
Serial Number 501XXXXXXXXX

Register the device to a user account.
Connect the device to the internet.

5

LICENSE EXPIRED

License is Expired

Unable to find a valid license.
Connect this device to the internet
to refresh your license.

www.uneekor.com/support

Status Code 5
Serial Number 501XXXXXXXXX

Connect the device to the internet to update the license status.

6

COMMUNICATION ERROR

Failed to get License

Unable to find a valid license.
Connect this device to the internet
to refresh your license.

www.uneekor.com/support

Status Code 6
Serial Number 501XXXXXXXXX

Check if the device is connected to the internet.
Check the device date and time on Status menu.

7

INVALID REGION

Out of Range

Current region is not supported.

www.uneekor.com/support

Status Code 7
Serial Number 501XXXXXXXXX

Connect the device to the internet to update the license status.

8

DEVICE BLOCKED

Restart device

Press and hold the power button
to turn the device off and on.

www.uneekor.com/support

Status Code 8
Serial Number 501XXXXXXXXX

Try restarting the device by pushing the power button.

9

DEVICE UNREGISTERED

Unregistered Device

Unable to find a valid license.
Connect this device to the internet
to refresh your license.

www.uneekor.com/support

Status Code 9
Serial Number 501XXXXXXXXX

Register the device to a user account.
Connect the device to the internet.

10

NO NETWORK

Connect to a Network

Connect device to network for internet access

www.uneekor.com/support

Status Code 10
Serial Number 501XXXXXXXXX

Check if the device is connected to the internet.

11

OFFLINE LOCK

Offline mode expired

To continue the offline mode,
connect this device to the internet
for the license validation.

www.uneekor.com/support

Status Code 11
Serial Number 501XXXXXXXXX

Connect the device to the internet to extend the offline mode.

12

OFFLINE WARNING

Offline mode expires soon

Offline mode will be expired in
%d days. To continue the
offline mode, connect this device
to the internet for the license vali

Status Code 12
Serial Number 501XXXXXXXXX

Connect the device to the internet to extend the offline mode.

14-29

SYSTEM TIME INVALID

Restart device

Press and hold the power button
to turn the device off and on.

www.uneekor.com/support

Status Code 14-29
Serial Number 501XXXXXXXXX

Check the device date and time on Status menu.
Connect the device to the internet.

30-79

Reserved

N/A

N/A

80

FPGA/CAM error
( ETH1 Link down )

Restart device

An internal error has occurred.
If this persists, please visit

www.uneekor.com/support

Status Code 80
Serial Number 501XXXXXXXXX

Try restarting the device by pushing the power button.

81

FPGA/CAM error
( CAM/IR broken )

Restart device

An internal error has occurred.
If this persists, please visit

www.uneekor.com/support

Status Code 81
Serial Number 501XXXXXXXXX

Try restarting the device by pushing the power button.

82-98

Internal Hardware error

( Other/Misc. down )

Restart device

An internal error has occurred.
If this persists, please visit

www.uneekor.com/support

Status Code 82-98
Serial Number 501XXXXXXXXX

Try restarting the device by pushing the power button.